Track every repair from intake to payment. Never lose sight of a job or miss a follow-up with your customers.
Start Free TrialWhen you're juggling multiple bikes, it's easy to forget which one needed new brake pads and which needed a derailleur adjustment. Sticky notes get lost, text messages get buried, and suddenly you're scrambling to remember what you promised a customer last week. Your repair workflow needs structure that moves with you.
Every job in SpokeOps has one of three statuses, each with its own color so you can see your workload instantly. Scheduled jobs are amber, In Progress jobs are blue, and Completed jobs are green. No confusion, no guesswork.
Each job captures everything you need to know: customer info, bike type, service type (repair or cleaning), the specific issue, appointment date, location, and more. Add notes for special instructions or parts needed.
Attach up to 10 photos per job directly from your phone's camera. Document the condition when you receive the bike, snap photos of worn parts, and capture the finished result. Photos are automatically compressed for quick uploads without losing quality.
If you have a team, assign jobs to specific mechanics. When a job is assigned or reassigned, the mechanic receives an email notification so nothing gets missed. Everyone can see all jobs in the system, but the assigned mechanic knows it's their responsibility.
When a job is complete, record the payment amount and method. SpokeOps supports cash, card, Venmo, e-transfer, and custom payment types. You can also log time on site to understand how long jobs actually take—essential for pricing future work accurately.
Attach up to 10 photos per job. Document damage, capture before/after shots, and keep visual records.
Assign jobs to specific team members. Email notifications keep everyone informed of new assignments.
Record payment amounts and methods when jobs complete. Track cash, card, Venmo, and more.
Search by customer name, filter by status, or view jobs by assignee. Find any job instantly.
Yes! You can attach up to 10 photos per job. Photos are automatically compressed for fast uploads and storage efficiency. This is perfect for documenting before/after shots, capturing damage, or recording part numbers.
When you mark a job as completed, you can record the payment amount and method (cash, card, Venmo, e-transfer, or other). SpokeOps tracks this information for your records and includes it in your business reports.
Jobs can be assigned to specific team members, and everyone on your team can see all jobs. While each job has one assigned mechanic, any team member can view job details and add notes. This keeps your team coordinated.
SpokeOps uses three clear statuses: Scheduled (upcoming work), In Progress (actively working on it), and Completed (finished and paid). Each status has a distinct color for easy visual identification.
Yes, every job has a notes field where you can add any additional information. You can also store bike type, service type (repair or cleaning), issue description, location, time on site, and payment details.
Start your 30-day free trial and see how organized job tracking can transform your business.