Keep every cyclist's info organized. Track contact details, service history, and lifetime value—all in one place that travels with you.
Start Free TrialAs a mobile bike mechanic, you meet dozens of customers at different locations every week. Remembering who had which bike, what work you did last time, and where they live becomes impossible with paper notes or scattered spreadsheets. When a regular calls asking about their last tune-up, you shouldn't have to dig through old receipts to find the answer.
Every customer in SpokeOps has a complete profile with contact information, default service location, and notes. Store the details that matter to your business—gate codes, bike preferences, or the fact that they always want their tires at 100 PSI.
Open any customer profile to see their complete job history—every repair, every cleaning, every payment. When they call about their bike making a noise, you can instantly see what you worked on last time and provide informed advice.
SpokeOps automatically calculates lifetime value for every customer. See at a glance who your best customers are—the ones who come back regularly, refer their friends, and trust you with their bikes. Use this insight to prioritize service calls and build stronger relationships with the cyclists who matter most to your business.
See every repair at a glance. Know exactly what work was done before when a customer returns.
Automatically track total revenue from each customer to identify your best clients.
Store default service locations and get one-tap Google Maps directions to every customer.
Find any customer in seconds by name or phone number, even from your van.
Currently, you can add customers manually through the customer form. We're working on bulk import features that will let you upload customer lists from spreadsheets. For now, many mechanics find it easy to add customers as they come in for service.
Yes! Every customer profile shows their complete service history, including all past jobs, dates, services performed, and payment information. This makes it easy to reference previous work when a customer returns.
Absolutely. SpokeOps automatically calculates lifetime value for each customer, showing you total revenue from all their completed jobs. This helps you identify your most valuable customers.
Yes, each customer has a notes field where you can record bike specifications, preferred appointment times, gate codes, or any other details that help you provide better service.
Use the search bar on the customers page to find any customer by name or phone number. Results appear instantly as you type, making it easy to pull up customer info even when you're on a service call.
Start your 30-day free trial and see how easy customer management can be.